Terms of Service
Last updated: January 2026
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These Terms of Service ("Terms") govern your use of the EnergyMonitor platform and services provided by EnergyMonitor Oy ("Company", "we", "our", "us"). By accessing or using our services, you agree to be bound by these Terms.
1. Acceptance of Terms
By creating an account or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you may not use our services.
You must be at least 18 years old to use our services. By using our services, you represent that you meet this requirement.
2. Description of Service
EnergyMonitor provides a cloud-based environmental monitoring platform that:
3. User Accounts
Account Registration
You must provide accurate and complete information when creating an account. You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized access
Account Termination
We may suspend or terminate your account if you:
- Violate these Terms
- Engage in fraudulent or illegal activities
- Fail to pay applicable fees
- Abuse our services or infrastructure
4. Subscription Plans and Payment
Billing
- Subscription fees are billed monthly in advance
- All prices are in EUR and exclude VAT unless stated otherwise
- Payments are processed securely through Paytrail
Refunds
We offer a 14-day money-back guarantee for new subscriptions. After this period, refunds are provided at our discretion.
Price Changes
We may change our prices with 30 days' notice. Continued use of the service after price changes constitutes acceptance of the new pricing.
5. Cancellation
You may cancel your subscription at any time through your account settings. Upon cancellation:
6. User Responsibilities
You agree to:
7. Intellectual Property
The EnergyMonitor platform, including its software, design, and content, is owned by EnergyMonitor Oy and protected by intellectual property laws. You receive a limited, non-exclusive license to use our services according to these Terms.
You retain ownership of your sensor data. By using our services, you grant us a license to store, process, and display your data as necessary to provide our services.
8. Data and Privacy
Privacy Protection
Our collection and use of personal data is governed by our Privacy Policy. By using our services, you consent to our data practices as described in that policy.
9. Service Availability
We strive to maintain 99.9% uptime but do not guarantee uninterrupted service. We are not liable for:
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- Our services are provided "AS IS" without warranties of any kind
- We are not liable for indirect, incidental, or consequential damages
- Our total liability is limited to the fees paid in the 12 months preceding the claim
- We are not responsible for decisions made based on sensor data
11. Indemnification
You agree to indemnify and hold harmless EnergyMonitor Oy and its employees from any claims arising from your use of our services or violation of these Terms.
12. Modifications to Terms
We may modify these Terms at any time. We will notify users of material changes via email or through our platform. Continued use after changes constitutes acceptance.
13. Governing Law
Jurisdiction: Finland
These Terms are governed by the laws of Finland. Any disputes shall be resolved in the courts of Helsinki, Finland.
14. Severability
If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect.
15. Contact Information
For questions about these Terms, contact us at:
EnergyMonitor Oy, Helsinki, Finland
Note: These terms of service are a template and should be reviewed by legal counsel before use in production. Please consult with a lawyer to ensure compliance with all applicable laws and regulations.