Privacy Policy
Last updated: January 2026
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At EnergyMonitor Oy ("we", "our", "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our environmental monitoring platform.
1. Information We Collect
Account Information
When you create an account, we collect:
- Email address
- Password (stored securely using Argon2 hashing)
- Organization name (optional)
- Billing information (processed by Paytrail)
Device and Sensor Data
When you connect sensors to our platform, we collect:
- Device identifiers (EUI)
- Sensor readings (temperature, humidity, CO2, etc.)
- Device metadata (model, firmware version)
- Timestamps and location data (if enabled)
Usage Data
We automatically collect certain information when you use our services:
- IP address and browser type
- Pages visited and features used
- Time and date of access
- Device information
2. How We Use Your Information
We use the collected information to:
- Provide and maintain our monitoring services
- Process your sensor data and generate alerts
- Send service notifications and alert emails
- Process payments and manage subscriptions
- Improve our services and develop new features
- Respond to customer support requests
- Comply with legal obligations
3. Data Retention
Retained until you delete your account
Retained according to your subscription plan (7 days to 1 year)
Retained for 90 days for security purposes
Retained for 30 days
4. Data Sharing
We do not sell your personal data.
We may share data with:
Who help us operate our platform (hosting, email, payments)
When required by law or to protect our rights
In connection with a merger or acquisition
Third-Party Services
We use the following third-party services:
5. Your Rights (GDPR)
As a data subject in the EU, you have the following rights:
Request a copy of your personal data
Correct inaccurate personal data
Request deletion of your personal data
Receive your data in a machine-readable format
Limit how we process your data
Object to certain types of processing
Where processing is based on consent
To exercise these rights, contact us at privacy@energymonitor.fi
6. Cookies
We use essential cookies for:
We do not use third-party tracking or advertising cookies.
7. Data Security
We implement appropriate security measures including:
8. International Transfers
EU Data Processing
Your data is stored and processed within the European Union. We use EU-based infrastructure providers to ensure GDPR compliance.
9. Children's Privacy
Age Restriction
Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us:
EnergyMonitor Oy, Helsinki, Finland
Note: This privacy policy is a template and should be reviewed by legal counsel before use in production. Please consult with a lawyer to ensure compliance with all applicable laws and regulations.