EU Compliant

GDPR Compliance

EnergyMonitor is fully compliant with the General Data Protection Regulation (GDPR). We respect your data rights and are committed to transparent data practices.

Your Data Rights

Under GDPR, you have the following rights regarding your personal data

Right to Access

Request a copy of all personal data we hold about you

Right to Rectification

Correct any inaccurate personal data we hold

Right to Erasure

Request deletion of your personal data

Right to Portability

Receive your data in a machine-readable format

Right to Restrict Processing

Limit how we process your personal data

Right to Object

Object to certain types of data processing

Data We Collect

Transparency about what data we collect and why

CategoryRetention
Account DataUntil account deletion
Sensor Data7 days to 1 year (per plan)
Usage Data90 days
Payment DataAs required by law

Legal Basis for Processing

We process your data based on the following legal grounds

Contract Performance

We process account data and sensor data to provide you with our environmental monitoring services as agreed in our Terms of Service.

Legitimate Interests

We process usage data for security purposes, fraud prevention, and service improvement. We balance our interests against your rights and freedoms.

Legal Obligations

We retain certain data (such as payment records) as required by Finnish and EU law, including tax and accounting regulations.

Consent

Where required, we obtain your explicit consent for data processing. You can withdraw consent at any time through your account settings.

Exercise Your Rights

To exercise any of your GDPR rights, you can:

Self-Service (Account Settings)

Access, update, or delete your data directly from your dashboard settings. Export your sensor data in CSV or JSON format.

Contact Our Privacy Team

For complex requests or if you need assistance, contact us at privacy@energymonitor.fi. We respond within 30 days.

Supervisory Authority

You have the right to lodge a complaint with the Finnish Data Protection Ombudsman (Tietosuojavaltuutettu) if you believe your rights have been violated.

Data Protection Officer

For data protection inquiries, contact our DPO:

EnergyMonitor Oy

Data Protection Officer

dpo@energymonitor.fi

Helsinki, Finland